Your booking site

Online booking options

Choose whether customers book a specific car or a class, auto-confirm or approve bookings first, and control the emails renters receive.

A few settings on Settings → Booking site control how online bookings work.

Book a specific car, or a class

Under Booking flow, choose:

  • By vehicle — the customer books a specific car.
  • By class — the customer books a category, and you assign the exact car at pickup. This lets you sell your whole class without over-committing a single vehicle.

(With class booking, assign a car from the booking’s detail page before check-out — see Change, extend or cancel a booking.)

Auto-confirm or approve first

Under Online booking confirmation:

  • Auto-confirm — online bookings are confirmed instantly.
  • Approve first — bookings arrive as pending for you to review and confirm.

Booking emails

The Booking emails toggle controls whether renters get an automatic confirmation when they book and a notice when a booking is cancelled. When on, you can set a reply-to address so customer replies land in your inbox.


To brand the site itself, see Customize your booking site. Questions? Contact us.

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